Terms & Conditions

Please read these terms carefully before using the Mayin platform and services.

Last Updated: January 15, 2024

1. Acceptance of Terms

By accessing and using the Mayin mobile application and related services (collectively, the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important Notice

These Terms & Conditions constitute a legally binding agreement between you and Mayin. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Description of Service

Mayin is an influencer marketing platform that connects brands with authentic content creators. Our Service includes:

  • Mobile applications for brands and creators
  • Campaign creation and management tools
  • Creator discovery and verification services
  • Payment processing and escrow services
  • Analytics and reporting tools
  • Customer support and communication features

3. User Accounts and Registration

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Types

We offer two types of accounts:

Account Type Description Requirements
Brand Account For businesses and organizations seeking to create influencer marketing campaigns Valid business information, payment method, campaign budget
Creator Account For content creators and influencers seeking brand partnerships Social media profiles, content samples, authenticity verification

3.3 Account Verification

We reserve the right to verify the authenticity of all accounts and may require additional documentation or information to complete the verification process.

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use the Service for spam or unsolicited communications

4.2 Creator Responsibilities

As a creator, you agree to:

  • Provide authentic, original content
  • Maintain accurate follower and engagement metrics
  • Fulfill campaign obligations in a timely manner
  • Comply with brand guidelines and requirements
  • Disclose sponsored content as required by law

4.3 Brand Responsibilities

As a brand, you agree to:

  • Provide clear campaign requirements and guidelines
  • Respond to creator inquiries in a timely manner
  • Approve or reject content within specified timeframes
  • Make payments according to agreed terms
  • Provide constructive feedback to creators

5. Content and Intellectual Property

5.1 User Content

You retain ownership of content you create and upload to the Service. By uploading content, you grant Mayin a limited license to:

  • Display and distribute your content within the Service
  • Use your content for promotional purposes
  • Analyze your content for platform improvement

5.2 Copyright and Trademarks

You represent and warrant that:

  • You own or have the right to use all content you upload
  • Your content does not infringe on third-party rights
  • You have obtained necessary permissions for any third-party content

Copyright Infringement

If you believe your copyrighted work has been used without permission, please contact us immediately. We will investigate and take appropriate action in accordance with applicable copyright laws.

6. Payment Terms and Fees

6.1 Platform Fees

Mayin charges a platform fee of 10% on all successful campaigns. This fee covers:

  • Platform maintenance and development
  • Creator verification services
  • Payment processing and escrow services
  • Customer support and dispute resolution

6.2 Payment Processing

All payments are processed through secure third-party payment processors. You agree to:

  • Provide accurate payment information
  • Authorize charges for services used
  • Pay all applicable fees and taxes

6.3 Refunds and Cancellations

Refund policies are governed by our separate Refund Policy. Campaign cancellations may be subject to cancellation fees as outlined in campaign agreements.

7. Dispute Resolution

7.1 Dispute Process

In the event of a dispute between users:

  1. Parties must attempt to resolve the dispute directly
  2. If direct resolution fails, contact Mayin support
  3. Mayin will investigate and mediate the dispute
  4. Final resolution will be determined by Mayin's dispute resolution team

7.2 Arbitration

Any disputes not resolved through our internal process may be subject to binding arbitration in accordance with the laws of the State of California.

8. Termination and Suspension

8.1 Account Termination

You may terminate your account at any time by contacting our support team. We may terminate or suspend your account if:

  • You violate these Terms
  • You engage in fraudulent or illegal activities
  • You fail to pay required fees
  • Your account poses a security risk

8.2 Effect of Termination

Upon termination:

  • Your access to the Service will cease
  • Active campaigns may be affected
  • Outstanding payments must be settled
  • Your content may be removed from the platform

9. Limitation of Liability

To the maximum extent permitted by law, Mayin shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from third-party actions
  • Service interruptions or technical issues

Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Mayin, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your content or conduct
  • Your interactions with other users

11. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes through:

  • Email notifications
  • In-app announcements
  • Updates to this page

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Mayin Legal Team

Email: hello@mayin.app

Address: Wepani Agri Tech Pvt Ltd, Kalleril Ho, Kochi - 683562, India

Phone: +91 7306091003